Privacy Policy

Data privacy
Turtle Entertainment GmbH, on behalf of Wargaming Group Limited, takes the protection of personal data very seriously. Throughout this passage you will find information on our privacy policy and on how we make use of your data.

Use of the data
Personal data will be used only for purposes related processing of orders and notification of deliveries. A further use, for example for promotional purposes, without your express consent is impossible.

Using the data regarding the user account and competitions
As a part of a user account and competitions we collect your information for safety and service reasons. We assure that the data will be used to perform the service that you desire.

Privacy Policy
You can get information about the scope and purpose of data processing at any time. You can send a request mail to: support@wargamingstore.com. All transmission of data have been authorized for marketing purposes and it can be revoked at any time by sending an e-mail to following address: support@wargamingstore.com. Further data are corrected upon request, blocked or deleted, unless they are required to fulfill the contract or the backup has been defined by law.

SSL encryption - security for online purchase
To protect you as a customer, we make use of approved encryption techniques, such as the SSL (Secure Socket Layer), to encrypt your personal data (for others not visible). This technique assures that your personal data, such as name and address will not be transferred to any other server than ours.

What is SSL encryption?
Once you are connected to our SSL-secured site, your browser will check our server certificate on the CA "Equifax Secure Inc.". Based on the transferred information the browser can detect, if you are connected to the server you specified. If the test is completed successfully, your personal data will be transmitted by using secure encryption with a 256-bit encryption.

How can a SSL encryption be recognized?
For all sensitive data as input during the ordering process, login, etc. we use a SSL encryption. There will appear an icon in the toolbar of your internet browser showing a padlock. In addition, your URL will change from "http" to "https". Using this information, you can be sure, that your personal data will not be accessible to any third party.

Cookies
On our Homepage we make use of the so called cookies. Cookies are short entries in a special directory on your computer and are used to exchange and archive information. These cookies are used primarily to keep the functionality between the user account and the shopping basket in order to safe added items for the next visit of our website.

The cookie feature can be disabled at any time by changing the settings of your browser. Cookies that have been created for previous visits will be deleted too. For details, please refer to the help function of your browser or contact support@wargamingstore.com. Please take notice, that cookies are needed for some features on our website (e.g.,shopping-basket). Disabling cookies may cause errors on our homepage.

Secure Payment
You will not have to take any kind of risks while paying for an order. The Turtle Entertainment GmbH forwards your name, contact details and the ordered items to its payment partners SOFORT Banking and PayPal separately, in a special encrypted form. You will be redirected automatically to the secure server of our partners, where you enter the required payment information.

Note on Social plugins
Our website uses social plug-in ("plug-ins") from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, United States ("Facebook"). The plug-in is either  a logo such as the Facebook logo  (white "f" on a blue tile or a "thumbs up" sign) or shown as a "Facebook Social Plug-in" sign. The list and the appearance of the Facebook social plug-ins can be found here: http://developers.facebook.com/plugins

When you visit one of our website which contains such a plug-in, your browser establishes a connection with Facebook servers. The content from the Facebook plug-in will be transmitted directly to your browser which integrates it into the website. Therefore we have no impact on the amount of transferred data. You can read more about Facebook plug-ins here: http://www.facebook.com/help/?faq=17512.

By integrating the plug-in, Facebook receives information the appropriate [SH1] page on our website needs. If you are connected to Facebook, Facebook assigns you to visit your Facebook account. When you interact with the plug-ins like the ¿Like button¿ or ¿leave a comment¿, the corresponding information is sent directly from your browser and stored on the Facebook server. If you are not a member of Facebook, Facebook might still get your IP address and store it.
 
For more information on purpose and scope of the data collection, further processing by Facebook, your rights and privacy settings, please visit the Facebook website concerning privacy policiy : http://www.facebook.com/policy.php.

If you are a Facebook member and do not want Facebook to collect information about you and link them to your member information, you have to log out on Facebook before you visit our website.

Further it is possible to block Facebook social-plug-ins with an add-on for your browser, e.g.  the "Facebook Blocker":
http://webgraph.com/resources/facebookblocker/

Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies" and text files that are stored on your computer to allow an analysis of the website`s usability. The generated information is usually sent and stored at a Google server in the U.S.. In case of activation of the IP anonymization on this website, your IP address will be shortened first by Google within Member States of the European Union or other parties according to the Agreement on the European Economic Area. In some exceptional cases, Google will collect the full IP address and send it to a Google server in the USA where it will be shortened. On behalf of the operator of this site, Google will collect this information to evaluate the use of the website, to create compiling reports on website activity to provide other to the website connected services to the site operator. The collected data from your IP address will not be connected to other information from Google. You can prevent the storage of cookies by selecting the appropriate settings on your browser. We advise you, that in this case not all features of the website will be available. Further you can prevent cookies and the use of site-related data (including your IP address) by following this link and install the browser plug-in: http://tools.google.com/dlpage/gaoptout?hl=de.

Contact
If you have further questions about data, information or other kind of requests please send an email to: support@wargamingstore.com.